Moved to id mobile a few days ago, using a PAC from my old phone company. Most things moved across fine (emails, WhatsApp, etc) but for some reason my texts are being sent from the “holding” number that is mobile clearly gave me. I tried following the instructions from elsewhere in the Help hub but got a snag: I have to click on settings, then tap “phone”. There IS no “phone”. So the rest of it is useless...
Solved
Old number only partially moved with me
Best answer by WelshPaul
If it’s an iPhone you tap:
Settings > Apps > Phone
Probably best to just reset network settings:
- Open ‘Settings’.
- Tap ‘General’.
- Tap ‘Transfer or Reset iPhone’.
- Tap ‘Reset’.
- Select ‘Reset Network Settings’.
- Enter your passcode, then tap ‘Reset Network Settings’.
+24If it’s an iPhone you tap:
Settings > Apps > Phone
Probably best to just reset network settings:
- Open ‘Settings’.
- Tap ‘General’.
- Tap ‘Transfer or Reset iPhone’.
- Tap ‘Reset’.
- Select ‘Reset Network Settings’.
- Enter your passcode, then tap ‘Reset Network Settings’.
+24Hi
Welcome to the Community!
I hope that you managed to get this resolved.
If you require further assistance, please get back to us.
Kash
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