I have been advised by my bank that you have blocked their access to my mobile - no OTP - please investigate urgently.
It also appears id mobile have the same problem with texts to my number .
One time passwords
Userlevel 8
+10
Forum members here can’t look at any customers network account issues,
The iD staff are currently ~5-6 days behind real-time in responding to member posts. Possibly quicker to get help by contacting iD customer support, using their online Live Chat service, Facebook Messenger, or X (formerly Twitter).
The iD customer advisers work until 8pm on weekdays.
Tell the 24/7 iD chatbot you want to “talk to a person” - perhaps having to repeat this several times.
Userlevel 8
+6
Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
Userlevel 1
Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
So far so good thanks for your help.
Peter
Userlevel 8
+6
Hi
Glad to hear.
Tom
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.