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Question

Order reference

  • September 25, 2023
  • 1 reply
  • 18 views

I am trying to chase up my £45 voucher. I have contacted the email address recommended on here. They replied asking for my 9 digit order reference. I no longer have this so can you please provide it? Thanks

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • September 28, 2023

Hi @SoulmanPaul 

 

This is likely the transaction number, this begins with a 4 and can be found in your “Welcome to iD” email that we sent at the beginning of the contract or may possibly be on any receipts received. 

 

Tom