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oreed 2 phones by mistake

  • March 1, 2025
  • 9 replies
  • 86 views
Dean Wilkinson
Active Contributor

Hi I think I ordered 2 phones by mistake due to not getting confirmation of the 1st or 2nd orders , can you please help 

Best answer by MZone

I’d recommend calling the sales team ASAP to check between 9am-6pm Monday-Friday.

 

Their number is 02071391397.

    9 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • March 1, 2025

    I’d recommend calling the sales team ASAP to check between 9am-6pm Monday-Friday.

     

    Their number is 02071391397.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Dean Wilkinson
    Active Contributor
    • Dean Wilkinson
    • Author
    • Active Contributor
    • March 1, 2025

    Ok cheers I’ll call Monday 

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • March 2, 2025

    Hi ​@Dean Wilkinson,

    Welcome to the Community!

    Just checking if you still require assistance with this?

    If so we can PM you to get it sorted.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Dean Wilkinson
    Active Contributor
    • Dean Wilkinson
    • Author
    • Active Contributor
    • March 2, 2025

    Hi Jess still need help 

     

    Dean Wilkinson
    Active Contributor
    • Dean Wilkinson
    • Author
    • Active Contributor
    • March 2, 2025

    Sorry hi kash I still need help to cancel a order 

    Dean Wilkinson
    Active Contributor
    • Dean Wilkinson
    • Author
    • Active Contributor
    • March 2, 2025

    ​@Kash yer I need help

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 3, 2025

    Hi ​@Dean Wilkinson 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Dean Wilkinson
    Active Contributor
    • Dean Wilkinson
    • Author
    • Active Contributor
    • March 3, 2025

    Hi I got it sorted last night 

    thanks 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • March 3, 2025

    Hi ​@Dean Wilkinson 

     

    Glad to hear.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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