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oreed 2 phones by mistake


Dean Wilkinson
Active Contributor

Hi I think I ordered 2 phones by mistake due to not getting confirmation of the 1st or 2nd orders , can you please help 

Best answer by MZone

I’d recommend calling the sales team ASAP to check between 9am-6pm Monday-Friday.

 

Their number is 02071391397.

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MZone
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  • March 1, 2025

I’d recommend calling the sales team ASAP to check between 9am-6pm Monday-Friday.

 

Their number is 02071391397.


Dean Wilkinson
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  • 5 replies
  • March 1, 2025

Ok cheers I’ll call Monday 


Kash
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  • March 2, 2025

Hi ​@Dean Wilkinson,

Welcome to the Community!

Just checking if you still require assistance with this?

If so we can PM you to get it sorted.

 

Kash


Dean Wilkinson
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  • 5 replies
  • March 2, 2025

Hi Jess still need help 

 


Dean Wilkinson
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  • March 2, 2025

Sorry hi kash I still need help to cancel a order 


Dean Wilkinson
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  • March 2, 2025

@Kash yer I need help


Tom
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  • March 3, 2025

Hi ​@Dean Wilkinson 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Dean Wilkinson
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  • March 3, 2025

Hi I got it sorted last night 

thanks 


Tom
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  • March 3, 2025

Hi ​@Dean Wilkinson 

 

Glad to hear.

 

Tom