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I spoke to somebody on chat two days ago after trying all the suggested recommendations which none have worked. They advised a manager confirmed there were issues which would be resolved within 24 hours, which I presume isn't true.

Can this be resolved as it seems to be a common issue or is it something ID are unable to resolve as they are an essential part of having a mobile contract which cannot be worked around.

Hi ​@Glenn1234 

 

Thanks for getting in touch.

I have responded to your separate post regarding this issue. 

We will pick this up with you from there. 

 

Thanks, 

 

Natalie 

I have the same issue and was told it will be resolved within 48 hours, not convinced!

Hey there ​@70RSMAT, I’ve just responded to you via your other post now, please respond there to avoid confusion.

 

Thanks,

Tyler

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