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pac cod

  • November 3, 2024
  • 1 reply
  • 53 views
B
Community Member

Hi there, 

I recently switched contracts and when I purchased my new phone, I received a pac code and activated this. However a few days later I am still being charged by my old network as well yourselves. Why has this not been activated yet? I have been very frustrated about this. I spoke to my old network, and I got a new pac code. I do not want to be charged anymore on the old network, can this please be resolved? 
 

 

    1 reply

    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8408 replies
    • November 4, 2024

    Hi @bhrindhan95 

     

    What date was your number due to transfer?

     

    Tom

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