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pac code


Amanda Coffey
New
 Contributor

I need a pac code from id. I've text the number  65075. Text PAC  and Date of Birth but doesn't recognise me!  How do I contact ID. Or can someone run through how to do it online as I can't seem to access "my account" and switch or cancel. I'm with id my contract expires in just over a month 

Best answer by andewhite

Have you tried asking an iD customer adviser for your PAC, @Amanda Coffey

You can do this using the online iD Live Chat service.

The advisers work until 8pm on weekdays, and 6pm at weekends.

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andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • April 12, 2024

Have you tried asking an iD customer adviser for your PAC, @Amanda Coffey

You can do this using the online iD Live Chat service.

The advisers work until 8pm on weekdays, and 6pm at weekends.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • April 15, 2024

Hi @Amanda Coffey,

Welcome to the Community!

Just checking if you still require further assistance with this or if you managed to get in touch with the team.

Please get back to us here if so and we can drop you a PM.

 

Kash