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pac code hasn't transferred

  • May 20, 2025
  • 2 replies
  • 46 views
S
Community Member

My phone arrived Saturday. Entered my PAC code when I bought the phone but my old number hasn't moved across 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 20, 2025

    For some reason the port doesn’t always go ahead when you input your PAC at the order stage. Please request your number to be transferred again using the below. 
     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • May 21, 2025

    Hey there ​@Smudge9855, what date did you request your port-in for please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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