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pac code hasn't transferred


My phone arrived Saturday. Entered my PAC code when I bought the phone but my old number hasn't moved across 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • May 20, 2025

For some reason the port doesn’t always go ahead when you input your PAC at the order stage. Please request your number to be transferred again using the below. 
 

 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4543 replies
  • May 21, 2025

Hey there ​@Smudge9855, what date did you request your port-in for please?

 

Thanks,

Tyler