Hello,
I'd like to purchase a phone contract with ID mobile however my PAC code is not working at the checkout. I don't want to proceed with the purchase if my number isn't set up. My previous provider gave the 9-digit PAC today so it's not expired. I've noticed this is a common issue across the ID mobile community. Can anybody explain why please? How can I fix it?
Okay
Get your new handset + iD SIM and test this in the places you want to use your phone - make sure everything works as you’d expect.
If it does, use your PAC - if it does not, return your purchase within the cooling off period.
Hi
Welcome to the Community!
If you require any assistance with porting the number or anything else, please let us know.
Kash
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