Question

pac code request

  • 10 October 2023
  • 6 replies
  • 142 views

I have received my mobile today and got my pac code and put the request through to change my new number to my old one however after submitting the request I have changed my mind to stick with the new phone number. Does anybody know how I can cancel the request before it’s processed tomorrow. Thanks 


6 replies

Userlevel 7
Badge +6

Hi @Jessica Cunliffe,

Welcome to the Community!

Unfortunately due to the timescale it’s likely that the port has already been processed.

If you would still like us to check this out, please let us know.

 

Kash

I’m leaving’ID’ and need my pac code , so how do I get it?

Userlevel 8
Badge +9

I’m leaving ’ID’ and need my pac code , so how do I get it?

Text “PAC” to 65075, @Monty Mellor. You might be asked to verify yourself. 

Can’t text  ‘pac’  65075 as sim doesn’t work at all

whats the alternative?

Userlevel 8
Badge +9

Can’t text  ‘pac’  65075 as sim doesn’t work at all

what's the alternative?

The iD online Live Chat service - ask an iD adviser for your PAC (don’t ask the 24/7 chatbot). 

Otherwise, send a private message to iD Mobile using Facebook Messenger, or X (formerly Twitter).

Alternatively, wait here for someone from iD Mobile to respond (but it could take several days or even weeks to get a PAC this way).

Userlevel 7
Badge +6

Hi @Monty Mellor,

I can see that we have sent you a PM.

Please feel free to get back to us via PM for further assistance.

 

Kash

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