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paying phone bill

  • May 9, 2024
  • 1 reply
  • 47 views

Jessica Percival
Community Member

I have paid my phone balance of £33 and has gone through with my bank, however I am now getting charged an additional £33 because of an “overdraft payment” but I have paid my phone bill every month 

Best answer by Kash M

Hi @Jessica Percival,

Welcome to the Community!

Any overdraft charge from your bank is something that you would need to take up with your bank.

Unfortunately we are unable to advise on any bank charges.

 

Kash

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • May 13, 2024

Hi @Jessica Percival,

Welcome to the Community!

Any overdraft charge from your bank is something that you would need to take up with your bank.

Unfortunately we are unable to advise on any bank charges.

 

Kash