I have a contract with ID mobile today since around 4’oclock I’ve been unable to call out I was on the phone and it cut out I then started receiving the user busy message and then soon after, after calling a few times and it saying user busy I got the “sorry your service doesn’t allow calls to this number” all numbers I ring everyday but for some reason it hasn’t allowed me to ring out at all since four o clock my data and texts are all working just not calls
Hello
Thank you for for getting in touch.
We are very sorry to hear you have been experiencing issues with the service.
We were aware of a technical issue impacting some customers but this has now been resolved. With this being the case, are you able to confirm if you are still having problems?
If yes, can you please click here and select ‘Service Status’ to check for any local issues?
If no issues are detected, please let us know your postcode and the make/model of your handset.
Thank you,
Nat
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