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Hello 

My Honor Magic 6 Lite arrived damaged :( 

I have opened the box last night and discovered that the screen is cracked. The package arrived via DPD.

The virtual chat box says that this may be not replaced.. But isn't my fault :(

Hi @Federica Vacca 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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