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Phone back on

  • March 28, 2024
  • 1 reply
  • 11 views

Michelle Black
Community Member

How long does is take for my phone to be turned back on after my payment was made 

Best answer by Kash M

Hi @Michelle Black,

Welcome to the Community!

When you make a payment the account should be working again within 2 hours.

On some occasions it can take 24 hours but if it doesn’t work after this time, please let us know.


Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • April 1, 2024

Hi @Michelle Black,

Welcome to the Community!

When you make a payment the account should be working again within 2 hours.

On some occasions it can take 24 hours but if it doesn’t work after this time, please let us know.


Kash