Skip to main content

I have a 4g Huawei y5 and cannot make or receive calls. Please help. 

Hi @Rasusasa 

 

I’d recommend the following;

 

 

However, it’s worth noting that the Huawei Y5 is not an officially supported device on iD Mobile, you may experience issues with it.

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Tom


Hi Tom.

I decided to upgrade my phone after seeing your reply.

Many thanks, all good now.


Hi @Rasusasa 

 

Glad to hear that’s helped, enjoy the new phone.

 

Tom


Reply