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phone cannot find sim

  • February 10, 2024
  • 1 reply
  • 41 views

Morgan Tooke
Community Member

Hello,

 

My phone doesn’t seem to pick up my sim, leaving me with no data and no way to contact anyone. Please may you provide any suggestions to resolve the situation. 
 

many thanks

ryan

This topic has been closed for replies.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • February 12, 2024

Hi @Morgan Tooke 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

https://community.idmobile.co.uk/announcements-16/service-update-network-issue-and-problems-accessing-the-id-app-58108

 

Tom