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Phone not calling

M
New
 Contributor
  • MDCQ
  • New
 Contributor
  • 2 replies

Anyone know why my phone has no calling network? I joined this week and data works fine but I cant receive or make calls. 

Best answer by Tom

Hi @MDCQ 

 

I’m sorry to hear this, what happens when you attempt to make a call?

 

Have you tried resetting your network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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    3 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 441 replies
    • May 30, 2024

    Report this via their CHAT page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New
 Contributor
    • MDCQ
    • Author
    • New
 Contributor
    • 2 replies
    • May 30, 2024

    Nothing has changed. I'm thinking of leaving id mobile now. I've had no luck calling anybody data and texts are fine but I cannot call and they are not helping!

     

     

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8225 replies
    • Answer
    • June 5, 2024

    Hi @MDCQ 

     

    I’m sorry to hear this, what happens when you attempt to make a call?

     

    Have you tried resetting your network settings?

     

    For iPhone;

    Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

     

    For most Android;

    Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

     

    For Samsung; 

    Settings > General management > Reset > Reset mobile network settings


    Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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