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phone not working

  • December 18, 2024
  • 1 reply
  • 8 views

  • people tell me that their call goes straight into voice mail but I don’t get a voice message
  • I can’t dial a number out, it keep waiting and then says call failed

i an just 2 days with you and such inconvenience, I am not happy

1 reply

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  • iD Mobile Employee
  • 2277 replies
  • December 18, 2024

Hello ​@avanihetal 

 

Welcome and thanks for getting in touch. 

 

We are very sorry to hear you are experiencing issues with the service. 

 

Can you please confirm if your number is showing as correct in your handset settings?

If you are unsure on where to check this, please let us know the handset make and model and we will be happy to help. 

 

Thanks, 

 

Nat