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Hi there, I asked for my number to be transferred over today. I never had any confirmation of this happening… I just want to make sure it will. I rely on my phone for work a lot 

2 replies

andewhite
Rank
Userlevel 8
Badge +10

Okay @Eve Wickens, if your old service provider’s SIM card is still working, then iD Mobile haven’t begun your switch yet.

Alternatively, if your old provider’s SIM card is INACTIVE, iD Mobile are working on your switch.

Forum member (non-iD)
Tyler
Rank
Userlevel 5
Badge +6

Hey there @Eve Wickens, welcome to Community!

 

All ports complete between 8am-10pm on the selected date. We hope yours is all sorted now, but please let us know if not.

 

Thanks,

Tyler

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