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phone number


My phone number was transferred from three and when I use the phone to call others it shows my number but when I go into my account it shows the id sim number how do i change this?

Best answer by andewhite

You can’t, @Patrolski

Sometimes it seems to take 24-48 hours for the iD app & “My Account Online” to reflect the number you wanted to keep. 

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andewhite
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  • 12513 replies
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  • July 9, 2024

You can’t, @Patrolski

Sometimes it seems to take 24-48 hours for the iD app & “My Account Online” to reflect the number you wanted to keep. 


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  • 1 reply
  • July 9, 2024

Thanks will give it till tomorrow 


Tyler C
iD Mobile Employee
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  • 5108 replies
  • July 24, 2024

Hi there @Patrolski, welcome to Community!

 

We hope that @andewhite advice was able to help, and your port is all completed!

 

Thanks,

Tyler