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Phone number - changing plans


Holly Kirk
New
 Contributor

Hi,

I’ve recently completed my 24month phone contract with ID mobile. When I log into the app I can see they’ve offered me cheaper plans as I obviously no longer need to pay for the handset. Will this change my phone number or will I be able to keep the same number?

Best answer by andewhite

You normally keep your mobile number, whenever choosing an eligible plan from those presented while signed-in to iD account, @Holly Kirk

The above forum articles might help in this situation.  

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3 replies

andewhite
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  • January 23, 2024

You normally keep your mobile number, whenever choosing an eligible plan from those presented while signed-in to iD account, @Holly Kirk

The above forum articles might help in this situation.  


Holly Kirk
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  • January 23, 2024

That’s great thank you! 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 24, 2024

Hi @Holly Kirk,

Welcome to the Community!

I can see that @andewhite has answered your query.

If there is anything else that you require assistance with, please let us know.

 

Kash