phone seized | iD Mobile Community
Skip to main content

phone seized

  • November 5, 2024
  • 3 replies
  • 65 views

Hi my phone was taken by my ex partner

its now with the police they have seized it from her

i need a copy of my contract, proof of purchase and potentially the IMEI number to collect it from them

plesse can someone email me to help

This topic has been closed for replies.

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • November 6, 2024

Hi @Wozmbradbury 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • Author
  • New Contributor
  • November 6, 2024

Hi I’ve had a nightmare with you guys today.

5 phone calls with unprofessional staff, dogs barking in the back ground of your call centre to the point I can’t hear the staff

Lied to multiple times

terrible 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • November 6, 2024

Hey there @Wozmbradbury, we’re very sorry to hear about your experience with the customer services via the phone.

 

As mentioned, we’ll be sending you a DM, so please keep in touch there and we’ll look to assist further.

 

Thanks,

Tyler