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phone upgrade


I have a phone contract with id mobile it is due to finish.  I would like to change to a sim only contract with id mobile.  Would I keep my original phone number?  Thanks

Best answer by MZone

You would keep the same number if you do a plan change. 

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2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • Answer
  • May 22, 2025

You would keep the same number if you do a plan change. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4697 replies
  • May 22, 2025

Hey there ​@Fiona1971, we hope that ​@MZone was able to help.

 

Please follow the links above, and check on the iD Mobile app/website to upgrade/change plan. Or, you can call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler