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Phoning Out and contacting Voicemail

P
New
 Contributor

Both services are dead. When I try to male a call or phone Voicemail there is a deathly silence. I do receive calls occasionally. Bill up to date Service Plan shows 100% availability but  

Best answer by Tom

Hi @Paul Woodhead 

 

Okay, how are texts and data?

 

Have you tried your SIM card in another device?

 

Tom

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Paul Woodhead

    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3954 replies
    • June 12, 2024

    Hey there @Paul Woodhead, we’re very sorry to hear this.

     

    How long has this been an issue for please?

     

    Thank you,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    New
 Contributor
    • Paul Woodhead
    • Author
    • New
 Contributor
    • 1 reply
    • June 12, 2024

    Three weeks or longer.

    Paul Woodhead
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • Answer
    • June 27, 2024

    Hi @Paul Woodhead 

     

    Okay, how are texts and data?

     

    Have you tried your SIM card in another device?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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