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Pixel 9 Wifi Unable to Connect

  • February 27, 2025
  • 6 replies
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My new Pixel 9 won’t connect to wifi networks, it gets as far as “obtaining IP address’ then says there’s a configuration failure or just shows as disconnected. Other devices connect fine, so its definitely a problem with the phone, not the router. Any ideas? 

 

I’ve tried forgetting the network, restarting the phone and reconnecting. No joy. 

Best answer by Tyler

Sorry to hear that ​@Upplander85. If only this Wi-Fi network is the issue, and all others connected, then it may be an issue with the internet provider, and I’d recommend contacting them directly to advise further.

 

Thanks,

Tyler

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    Tyler
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    • Tyler
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    • February 27, 2025

    Hey there ​@Upplander85, sorry to hear that.

     

    Can you send a screenshot of what comes up please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    • Upplander85
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    • 3 replies
    • February 27, 2025

     

    U
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    • Upplander85
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    • February 27, 2025
    Tyler wrote:

    Hey there ​@Upplander85, sorry to hear that.

     

    Can you send a screenshot of what comes up please?

     

    Thanks,

    Tyler

    Thanks Tyler, see above for screenshots. 

     

    Tyler
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    • Tyler
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    • 3743 replies
    • February 28, 2025

    Hey there ​@Upplander85, thank you.

     

    Have you tried forgetting/deleting the Wi-Fi network and then trying to re-connect.

     

    Is it only for this Wi-Fi network, or all networks you try to connect to via Wi-Fi?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    • Upplander85
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    • February 28, 2025

    hi Tyler, yes i’ve tried this and yes it only appears to be a problem on this wifi network ( i think). its all very strange! 

    Tyler
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    • Tyler
    • iD Mobile Employee
    • 3743 replies
    • Answer
    • February 28, 2025

    Sorry to hear that ​@Upplander85. If only this Wi-Fi network is the issue, and all others connected, then it may be an issue with the internet provider, and I’d recommend contacting them directly to advise further.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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