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Pixel 9 Wifi Unable to Connect

  • February 27, 2025
  • 6 replies
  • 208 views

My new Pixel 9 won’t connect to wifi networks, it gets as far as “obtaining IP address’ then says there’s a configuration failure or just shows as disconnected. Other devices connect fine, so its definitely a problem with the phone, not the router. Any ideas? 

 

I’ve tried forgetting the network, restarting the phone and reconnecting. No joy. 

Best answer by Tyler C

Sorry to hear that ​@Upplander85. If only this Wi-Fi network is the issue, and all others connected, then it may be an issue with the internet provider, and I’d recommend contacting them directly to advise further.

 

Thanks,

Tyler

6 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • February 27, 2025

Hey there ​@Upplander85, sorry to hear that.

 

Can you send a screenshot of what comes up please?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • February 27, 2025

 


  • Author
  • New Contributor
  • February 27, 2025

Hey there ​@Upplander85, sorry to hear that.

 

Can you send a screenshot of what comes up please?

 

Thanks,

Tyler

Thanks Tyler, see above for screenshots. 

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • February 28, 2025

Hey there ​@Upplander85, thank you.

 

Have you tried forgetting/deleting the Wi-Fi network and then trying to re-connect.

 

Is it only for this Wi-Fi network, or all networks you try to connect to via Wi-Fi?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • February 28, 2025

hi Tyler, yes i’ve tried this and yes it only appears to be a problem on this wifi network ( i think). its all very strange! 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • February 28, 2025

Sorry to hear that ​@Upplander85. If only this Wi-Fi network is the issue, and all others connected, then it may be an issue with the internet provider, and I’d recommend contacting them directly to advise further.

 

Thanks,

Tyler