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Ahamed Shekeel
Active Contributor

When I send INFO to 58075 they text my final bill 1567.79 what it means. Should I need to pay them fully if I want to cancel..could u please explain


Ahamed Shekeel
Active Contributor

 


Ahamed Shekeel
Active Contributor

What will happen Direct debit 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • February 22, 2024

Okay @Ahamed Shekeel, to leave iD Mobile today and keep your iPhone handset, you’ll need to pay £1567.79. 

This is your early termination fee for ending your contract outside the cooling-off period and within the 24-month minimum term. 

Do you need to keep the mobile number linked with the iD SIM card, @Ahamed Shekeel?

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • February 24, 2024

Hi @Ahamed Shekeel 

 

If you’re outside of your returns period you’d be subject to the final termination fee when leaving iD Mobile. If you plan to leave iD Mobile before your contracted term ends you’d be subject this fee.

 

Tom


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