Network issue; can’t even use data for browsing
I have taken contract iPhone with ID mobile and there is no network for the sim everywhere. Still struggling more of the time to use data for browsing and some other times for calling as well. They says it’s 4G but am getting 2G. I can’t even cancel my contract because it’s been a month I purchased. So please anyone can tell me what to do.
Best answer by andewhite
Tomorrow is the last day…it will be 30th day tomorrow. I bought it from carphone warehouse. I don’t want the network , I need the phone ….can I do like that. Is it possible to swap to another network with charging the ID network
You’d need to contact Carphone Warehouse (CPW) directly,
Unfortunately, the cooling-off period for purchases from CPW is only 14-days.
When I send INFO to 58075 they text my final bill 1567.79 what it means. Should I need to pay them fully if I want to cancel..could u please explain
What will happen Direct debit
+26Okay
This is your early termination fee for ending your contract outside the cooling-off period and within the 24-month minimum term.
Do you need to keep the mobile number linked with the iD SIM card,
+25
If you’re outside of your returns period you’d be subject to the final termination fee when leaving iD Mobile. If you plan to leave iD Mobile before your contracted term ends you’d be subject this fee.
Tom
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.
