Solved

Port Old Number

I have recenty change from O2 and sent PAC code and transaction ID as requested to bring old number. It was meant to happen last Thurday

( 15th May ), but still nothing. How do I find out whats happening?

Best answer by MZone

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser @Van Radovan

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

+22

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser @Van Radovan

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

+24

Hey there @Van Radovan, we’re sorry to hear that.

We hope that @MZone was able to assist further.

Please let us know if any questions.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Communication via Live Chat helped me. I have my old number activated again.

Thank you Radovan

+24

We’re very glad to hear @Van Radovan!

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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