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Porting

Rudy Shaff Jasimon
New
 Contributor

Hi. I recently porting from EE to iD mobile and it is done. When i make a call, the correct number appears but when I texted, it is the original iD mobile number appeared.  I am using Android Galaxy Note 20 5g. How to fix the problem?

Best answer by Tyler C

Hey there ​@Rudy Shaff Jasimon, we hope the kind advice from ​@MZone has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler

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    MZone
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    • MZone
    • Platinum 
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    • 1218 replies
    • April 7, 2025

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • Answer
    • April 8, 2025

    Hey there ​@Rudy Shaff Jasimon, we hope the kind advice from ​@MZone has been able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Rudy Shaff Jasimon
    New
 Contributor

    Yes thanks so much. My phone isn't 'confused' anymore 😀

    Rudy Shaff Jasimon
    New
 Contributor
    MZone wrote:

     

    It is sorted now, thanks. What I did was go to Message, then Settings, then Chat settings and untick the Chat Features.  

    It works.

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 386 replies
    • April 9, 2025

    ​@Rudy Shaff Jasimon  Well that's one weight of your head so to speak. Great that you've finally resolved your issues here.

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉

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