Question

Porting issues

  • 26 May 2024
  • 1 reply
  • 39 views

Have a issue with porting my number over from O2. Its been a week now and still not done. I cannot receive calls from any other network but 3 and texts dont work except I can send them to people on 3 but they cannot send to me. Raised time and again with iD and I even have a complaint number buts still not resolved. Any suggestions as cannot speak to a person


1 reply

Userlevel 7
Badge +6

Hi @Steveb999,

Welcome to the Community!

It sounds like you may have a split port which we will need to escalate to the Technical Team.

Have the Complaints Team been in touch with you since?

If not we can drop you a PM to assist further, simply get back to us here to let us know.

 

Kash

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