I’ve purchased a iPhone 15 with ID and went through the setup. I tried porting over her old number from three but kept in getting and error. Can you help?
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Hi
What error are you getting?
Are you using the iD Mobile port form?
Does the transaction number you’re using begin with a 4?
Tom
Hi I’m getting a a message just saying there’s an error and check the information. Ive done this and still receiving the error.
using your online form.
transaction code starts with a 2
Had a chat with online, and problem sorted
Hi
Glad to hear a chat to our team was able to help you out here.
Please let us know if you need anything else.
Tom
Reply
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