When will I be able to print my monthly bill?
This has been unavailable since the 21st January 2024.
Solved
Printing my Bill
Best answer by JoeKing
I found a work around (Android) on Friday 2rd February 2024. It had nothing to do with a PDF reader as the PDF file would not download, file should download regardless if you have not installed a PDF reader. You need a reader to read the file. IDMobile app is the most up to date Web browser I was using was Google Chrome. I installed Samsung Internet browser logged into my IDMOBILE account and low and behold I was able to download my bill PDF and view my bill at long last. I'd been having problems from about 17 January 2024.
This topic has been closed for replies.
+24Hi
Welcome to the Community!
Have you tried downloading a PDF viewer and try and view your bill that way?
I would also advise trying to view the bill on the app and your account online.
If you still have issues, please let us know.
Kash
+11I found a work around (Android) on Friday 2rd February 2024. It had nothing to do with a PDF reader as the PDF file would not download, file should download regardless if you have not installed a PDF reader. You need a reader to read the file. IDMobile app is the most up to date Web browser I was using was Google Chrome. I installed Samsung Internet browser logged into my IDMOBILE account and low and behold I was able to download my bill PDF and view my bill at long last. I'd been having problems from about 17 January 2024.
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
