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puk code

  • 12 May 2024
  • 7 replies
  • 105 views

Hi i have managed to lock my sim and now its asking for a PUK? can anyone help? need my phone to wake me up for work and no agents on till tomorrow!

7 replies

Kash
Rank
Userlevel 8
Badge +7

Hi @Rachybubs1981,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
C
Rank

I was given 2 puck codes last weekend to unlock my phone puck code 1 no longer works 

 

Tom
Rank
Userlevel 8
Badge +6

Hi @Chris Hayes 

 

Have you tried the second PUK code?

 

Tom

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Geluk
Rank
Userlevel 5
Badge +5

Simples, buy an alarm clock😀

Geluk
C
Rank

 Thanks

My Issue was sorted by Customer service 

Chris 

Tom
Rank
Userlevel 8
Badge +6

Hi @Chris Hayes 

 

Glad to hear they could get this sorted.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
C
Rank

Thanks for your replies I had to get 2 new puck codes as the 2 previous stopped working 

Chris 

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