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puk code


Hi i have managed to lock my sim and now its asking for a PUK? can anyone help? need my phone to wake me up for work and no agents on till tomorrow!

Best answer by Geluk

Simples, buy an alarm clock😀

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7 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • May 15, 2024

Hi @Rachybubs1981,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


  • Active Contributor
  • 8 replies
  • July 16, 2024

I was given 2 puck codes last weekend to unlock my phone puck code 1 no longer works 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • July 29, 2024

Hi @Chris Hayes 

 

Have you tried the second PUK code?

 

Tom


Geluk
Silver Contributor
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  • Silver Contributor
  • 438 replies
  • Answer
  • July 29, 2024

Simples, buy an alarm clock😀


  • Active Contributor
  • 8 replies
  • July 30, 2024

 Thanks

My Issue was sorted by Customer service 

Chris 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • August 6, 2024

Hi @Chris Hayes 

 

Glad to hear they could get this sorted.

 

Tom


  • Active Contributor
  • 8 replies
  • September 3, 2024

Thanks for your replies I had to get 2 new puck codes as the 2 previous stopped working 

Chris