Skip to main content
Solved

PUK code required

  • August 21, 2024
  • 5 replies
  • 140 views

Need a PUK code as sim is locked after an Apple software upgrade 

Best answer by Kash M

Hi @iwpbeads,

Welcome to the Community!

You can obtain a PUK code by contacting our Live Chat Team.

If the PUK codes don’t work you may require a replacement SIM.

 

Kash

View original

5 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • August 27, 2024

Hi @iwpbeads,

Welcome to the Community!

You can obtain a PUK code by contacting our Live Chat Team.

If the PUK codes don’t work you may require a replacement SIM.

 

Kash


Louise Marie Carhartt
New
 Contributor

My phone locked me out and says I need my puk code which I can't find 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4825 replies
  • July 1, 2025

Hey there ​@Louise Marie Carhartt, sorry to hear that. We can send you a PM here if you like, however, for instant responses and due to the likelihood of you urgently needing your phone, I’d recommend contacting our live-chat here for an instant response:

 

https://www.idmobile.co.uk/live-chat

 

If you wish for us to PM, of course let us know and we shall, however, we cannot guarantee an instant response.

 

Thanks,

Tyler


Louise Marie Carhartt
New
 Contributor

I managed to get it sorted thank u


Forum|alt.badge.img+4
  • iD Mobile Employee
  • 380 replies
  • July 1, 2025

Hi ​@Louise Marie Carhartt 

 

We’re glad it’s been sorted for you.

 

If you need any further assistance, please let us know!

 

Anika