I have a new phone that was delivered today, and it asks for a QR code, I have scanned the code on the box and it says 'Wrong QR code' ask your IT admin for the correct code...I have no idea what to do? I can't seem to get anyone on the live chat?
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Hi
Welcome to the Community!
Which QR code are you referring to?
Can you confirm the make and model of the handset you purchased?
If you didn’t manage to contact the Live Chat Team, please let us know and we can help.
Kash
I have been sent two emails both to give me the QR code.
where is the QR code? How do I get it at ours not there!
this is what I get -
see the picture please
Hi
It looks like your app for emails or internet connection has not loaded the image of the QR code properly, it may be worth trying to load the email on a different device.
Tom
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