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received text on temporary number before porting and now i cant call or text that contact

  • 11 October 2024
  • 1 reply
  • 13 views

before porting my number using a PAC code, one of my contacts sent a text to the temporary number which came through until the number from my old phone had ported successfully. As of now, 3 days after porting the number i still cannot text or call this contact but i can receive texts and calls. All other contacts work completely fine.

1 reply

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  • iD Mobile Employee
  • 657 replies
  • October 14, 2024

Hello @tobmaso 

 

Thank you for reaching out to us here on community. 

 

We are sorry to hear you are having issues with calls/text to one of you contacts.

In order for us to assist further, can you please confirm your handset make/model?

 

Thanks, 

 

Nat