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Question

recieved phone but it wont turn on

  • December 13, 2023
  • 1 reply
  • 24 views
Drew Gorin
Community Member

Hi

I purchased a iphone from your company which arrived today but I won't turn on.

What should I do?

Thanks 

Drew

    This topic has been closed for comments

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • December 14, 2023

    Hi @Drew Gorin 

     

    The device may have arrived with no charge, have you tried leaving it plugged in overnight and trying again to see if this revives it?

     

    Tom

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