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Replacement SIM activation

  • February 26, 2025
  • 1 reply
  • 69 views

I’m not able to use new replacements sim, I had eSIM so I requested for physical sim I received, I activated sim but it’s not working no phone call no data usage 

Best answer by Kash

Hi ​@rawatsundar44,

Welcome to the Community!

Are you connected to iD Mobile on your handset?

Please can you restart the handset and reset your network settings also?

It can take 2 hours for the SIM to activate and start working.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • Answer
  • February 26, 2025

Hi ​@rawatsundar44,

Welcome to the Community!

Are you connected to iD Mobile on your handset?

Please can you restart the handset and reset your network settings also?

It can take 2 hours for the SIM to activate and start working.

 

Kash