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replacement SIM


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hi i need a replacement SIM, as my phone was lost in a fire, how do i get one sent out to me?

Best answer by andewhite

This forum article should help, @ws.7

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andewhite
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  • Answer
  • June 28, 2024

This forum article should help, @ws.7


  • Author
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  • 2 replies
  • June 28, 2024

Unfortunately, I've already seen that, it's no help,

chat to us and one of our Live Chat agents

 

Do you have a link to one of these fabled agents?


andewhite
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  • June 28, 2024
ws.7 wrote:

Unfortunately, I've already seen that, it's no help,

chat to us and one of our Live Chat agents

 

Do you have a link to one of these fabled agents?

Try https://idmobile.co.uk/live-chat, @ws.7.

Otherwise you can PM iD support using Facebook Messenger or X (formerly Twitter).

🍀 


  • Author
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 Contributor
  • 2 replies
  • June 28, 2024

i am talking to an agent now,

thank you for your help.

 


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • July 11, 2024

Hi @ws.7 

 

Glad to hear our agent could help you with this.

 

Tom


Can I please have a link to chat to an agent?


  • New
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  • 4 replies
  • August 27, 2024

No

 


  • New
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  • 4 replies
  • August 27, 2024

Replacement sim not working after being activated


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • August 30, 2024

Hey there @Jennifer Ommer, to get through to an agent, please try the following via this link:

 

https://www.idmobile.co.uk/live-chat

 

1) Type "Hi"

2) Type your issue in brief

3) Type "Speak to an agent"

4) Click on "Customer Service" from the options provided

5) Type your full name

6) Type your mobile number

 

Also, @Olubunmio, I have just replied to the other threads you’ve commented on. Please respond to one of those for further assistance with additional information on your issues.

 

Thanks,

Tyler