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Question

Replacement SIM activation

  • February 26, 2025
  • 1 reply
  • 22 views
R
New
 Contributor

I’m not able to use new replacements sim, I had eSIM so I requested for physical sim I received, I activated sim but it’s not working no phone call no data usage 

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8003 replies
    • February 26, 2025

    Hi ​@rawatsundar44,

    Welcome to the Community!

    Are you connected to iD Mobile on your handset?

    Please can you restart the handset and reset your network settings also?

    It can take 2 hours for the SIM to activate and start working.

     

    Kash

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