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replacement sim already activated?


Dave Cooke
New
 Contributor

when I try to activate a replacement sim I am told it is already activated?

Best answer by Tom

Hi @Dave Cooke 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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2 replies

Dave Cooke
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • July 19, 2024

i had an email with a pac number from id which I didnt request on contacting Id I was advised to get a replacement sim from Currys which I did but when I try to activate it I get a message on screen saying it is already activatedb


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • Answer
  • July 31, 2024

Hi @Dave Cooke 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom