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Question

replacment SIM card needed

wacker315
New
 Contributor

I need a replacement SIM card as i am abroad and i have misplaced mine. So collection from Currys is not an option. Im due back to the UK in 7 days so i would like to get one ordered so it is waiting for me when i get home. Seems to be so difficult to get hold of anybody from ‘ID Mobile’.

Thanks

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4 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12470 replies
  • December 6, 2023

This forum article explains how to get a replacement iD SIM card @wacker315.  

Forum member (non-iD).
wacker315
New
 Contributor
  • wacker315
  • Author
  • New
 Contributor
  • 1 reply
  • December 6, 2023

Thanks for the link, but the live chat doesn't work. i just need to simply order a new one. 

andewhite
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Contributor
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  • andewhite
  • Platinum 
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  • 12470 replies
  • December 6, 2023

Okay @wacker315, maybe try reaching out to iD customer service via their social media pages.

🤞

Forum member (non-iD).
Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8484 replies
  • December 8, 2023

Hi @wacker315 

 

Were you able to get in touch via Facebook, Twitter or Live Chat as suggested above?

 

I’ve just tried Live Chat on my side and got through, we’d recommend trying on another device/browser should you be having issues.

 

Tom

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