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Morning all. I'm new to idmobile. I've had my Samsung A16 for about a week and the battery is terrible. I don't use it loads and I'm charging it twice a day. That doesn't sound normal to me?. Thanks

The following post might be of some help to you:

 

Hi ​@casper1976 I've got the a16 5g depending on how much I use mine (I.e Internet useage) plus when im at home its constantly connected to my wi-fi at the very least I only have to charge mine once a day but on average I charge mine every other day ! I'm not sure if it makes a difference but have you updated the software on the phone to see if it makes a difference? But Overall I love the phone but sometimes it does lag but it's not a problem for me & the calls are so clear 😃

If you are in a weak signal area the phone will use more battery trying to keep connected to the network. 

Hi ​@casper1976 I've got the a16 5g depending on how much I use mine (I.e Internet useage) plus when im at home its constantly connected to my wi-fi at the very least I only have to charge mine once a day but on average I charge mine every other day ! I'm not sure if it makes a difference but have you updated the software on the phone to see if it makes a difference? But Overall I love the phone but sometimes it does lag but it's not a problem for me & the calls are so clear 😃

Hi. Thanks for the reply. I work from home so it's on the WiFi 90% of the time so the battery shouldn't really be draining looking for a network. I updated the software a few days ago. I might report it to idmobile as it doesn't seem right

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