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Security & Control: Nothing Phone (2)

martinmspeirs
New
 Contributor

I have some strange activity on phone with battery,  Data & WiFi usage

1: Extremely high usage

2: APPs that should be disabled still bleeding me dry

3: Battery drains fast & extremely slow to replenish

4: Work accounts, Captive portal, many Overlays, Random DNS

5: WiFi connects to Data, even when all disabled and many miles from home

6: In Data, I add name and it then applies the last 4* digits of my phone number (E.G. IssuesForMe 2884) and I can't remove the 2884.  Google tells me this is some config setup to do with WiFi / Network accounts... 

 

I am lost with all this but someone is at it and resetting phone daily etc.  losing photos etc.  could be flatmate as WiFi etc all in open space 

 

Any help appreciated  

 

Regards, Martin 🇬🇧
    M
    1 person likes this
    • M
      mgb311

    4 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2882 replies
    • May 11, 2025

    With so many issues, I would factory reset the device and set it back up from new.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    martinmspeirs
    New
 Contributor
    • martinmspeirs
    • Author
    • New
 Contributor
    • 1 reply
    • May 12, 2025

    Tried several times but same issues reboot with phone.  This makes me think it's either a second SIM, corrupt wifi or a Google account issue. Not one is easy to get an answer for as each companies pretty anti-customer facing.  

    Regards, Martin 🇬🇧
    JoeKing
    Silver Contributor
    Forum|alt.badge.img+9
    • JoeKing
    • Silver Contributor
    • 368 replies
    • May 12, 2025

    I have as my main device à Nothing Phone 2 been using it nonstop for 18 months with all the latest OS updates plus I use it as a hotspot for my other devices. It's clearly something going on in the background with your device. Without going into details you can deny access to the Internet by not allowing apps to connect. Also you inter browser there are many site's that generate pop up which can be a pain in the butt as you can be clicking away just to close them down.

    Check your apps and only allow those which you want to connect to the net and then monitor your device and see how it now behaves. 

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    N
    iD Mobile Employee
    Forum|alt.badge.img+21
    • Natalie W
    • iD Mobile Employee
    • 2119 replies
    • May 12, 2025

    Hi ​@martinmspeirs 

     

    Thank you for getting in touch. 

     

    We are sorry to hear you have been experiencing issues with the service. 

     

    I have added the list from your initial post so that we can address each issue. 

     

    1: Extremely high usage

    Have you checked for apps still running in background? 

     

    2: APPs that should be disabled still bleeding me dry

    When you say the apps are disabled, are these apps that you still currently use or have you attempted to delete them?

     

    3: Battery drains fast & extremely slow to replenish

    If apps are running in the background this will cause your battery to drain quicker. 

    Please also ensure all software is up to date. 

     

    4: Work accounts, Captive portal, many Overlays, Random DNS

    Could you please expand on this issue?

     

    5: WiFi connects to Data, even when all disabled and many miles from home

    Can you please expand on this? Is the WiFi disconnecting causing you to use data?

     

    6: In Data, I add name and it then applies the last 4* digits of my phone number (E.G. IssuesForMe 2884) and I can't remove the 2884.  Google tells me this is some config setup to do with WiFi / Network accounts... 

    Are you able to provide a screenshot of this issue? Please ensure no account/personal details are visible. 

     

    Thanks, 

     

    Natalie 

    Reply.


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