I have just received a text stating “Great news! Your SIM activation is in progress. We'll send you a text once it's complete”
I have not got a new sim and have not changed anything on my account and now I seem to have no network coverage
Hello
Thanks for getting in touch with us here on the community.
We are very sorry to hear this.
We can look in to this further via private message but would recommend contacting our Live Chat or Facebook/X Teams for quicker support.
You can reach Live Chat here.
If you wish to proceed with the private message, please do let us know and we will get this sent.
Thanks,
Nat
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