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sim card

  • September 11, 2024
  • 4 replies
  • 73 views

Nigel Spragg
Community Member

I have not received my SIM card. I have switched from O2 but nothing has arrived and there is no way of contacting id . I get emails that the switch is complete but no SIM what do I do can anyone help please.

Best answer by Kash M

Hi @Nigel Spragg,

Welcome to the Community!

You can follow the link below for further assistance with a replacement SIM.

 

 

Kash

This topic has been closed for replies.

4 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 11, 2024

Hi @Nigel Spragg,

Welcome to the Community!

You can follow the link below for further assistance with a replacement SIM.

 

 

Kash


  • New Contributor
  • September 11, 2024

I want to pay the bill but my phone number is disabled and the id app is not working, what should I do?


  • New Contributor
  • September 11, 2024

I want to pay the bill but my phone number is disabled and the id app is not working, what should I do?

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 12, 2024

Hi @Miervaldis51 

 

What do you mean your phone number is disabled?

 

If your services have been blocked due to missing payment, you’ll still be able to call the payment lines 7777 (from an iD Mobile number) and 0333 003 7777.

 

Tom