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sim card

  • April 12, 2025
  • 6 replies
  • 52 views

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If I change to a ID simcard will all the apps ,phone numbers emails etc stay in place if I retain my number ?

Best answer by Petertheplanter

Thanks Tom your information has answered my questions I'm with IDmobile having paid off my contract and want to get a better deal .👍

6 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 12, 2025

Yes if your request a PAC code to transfer your number to iD from your current provider. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 14, 2025

Hi ​@Petertheplanter 

 

The SIM card only contains the connection to the mobile network these days and not really much else.

 

You’ll be able to bring a number over to iD Mobile with a PAC code from your previous network.

 

Apps, phone numbers, emails etc are typically on the device itself.

 

Tom


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  • Author
  • New Contributor
  • Answer
  • April 15, 2025

Thanks Tom your information has answered my questions I'm with IDmobile having paid off my contract and want to get a better deal .👍


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • April 16, 2025

Glad we could help ​@Petertheplanter  😁


  • New Contributor
  • May 1, 2025

They sent me new SIM cards but it didn’t work 


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  • iD Mobile Employee
  • May 5, 2025

Hi ​@Muhsin 

 

Thanks for getting in touch. 

 

I am very sorry to hear your new SIM has not worked. 

Can you please confirm is this is a physical or eSIM and if it has been activated?

 

Thanks, 

 

Natalie