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Question

Sim card

  • May 9, 2025
  • 1 reply
  • 13 views

Finlay McGrath
Community Member

I recently got a new SIM card sent out and activated it. It said It would take 24 hours to come through and to expect a text from id but I’ve had nothing. What should I do? 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • May 9, 2025

Hi ​@Finlay McGrath 

 

Is this a replacement SIM card or a new order entirely?

 

Replacement SIMs can be activated in the app or at the below;

 

https://my.idmobile.co.uk/activate-sim-outside

 

Tom