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Sim card

  • May 9, 2025
  • 1 reply
  • 25 views
Finlay McGrath
Community Member

I recently got a new SIM card sent out and activated it. It said It would take 24 hours to come through and to expect a text from id but I’ve had nothing. What should I do? 

Best answer by Tom

Hi ​@Finlay McGrath 

 

Is this a replacement SIM card or a new order entirely?

 

Replacement SIMs can be activated in the app or at the below;

 

https://my.idmobile.co.uk/activate-sim-outside

 

Tom

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • May 9, 2025

    Hi ​@Finlay McGrath 

     

    Is this a replacement SIM card or a new order entirely?

     

    Replacement SIMs can be activated in the app or at the below;

     

    https://my.idmobile.co.uk/activate-sim-outside

     

    Tom

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